Archive for the ‘Media’ Category

Giving in to MP3–on my terms

Sunday, January 6th, 2008

Faithful readers may know that I’m somewhat of a troglodyte when it comes to portable electronics–particularly when I used to fly a lot, I really liked (and still like) to travel light, I have no desire for 24×365 availability, I find it difficult to listen to music and actually read or think at the same time…

The first crack appeared last summer at ALA when I tried Twitter via a cheap Virgin Mobile prepay cell phone with a tiny QWERTY keyboard. Twitter didn’t do it for me (by the way, for those of you continuing to sign up to follow me: I’m not there–but Twitter doesn’t actually allow you to leave)–but the cheaper cell phone made sense if I needed to call home. Since that was the conference where I wound up spending a night in DFW’s American terminal, it was just as well. (And I’ll have the same phone with me in Philadelphia, usually turned off…)

Actually, though, the first crack appeared maybe three (or four) years ago. I picked up a $15 portable CD player to try on a couple of speaking trips, thinking it might be nice to have music in the airport waiting lounges or if I needed cheering up in the hotel. (Actually, it was a $25 player, since I immediately replaced the crappy earbuds with adequate $10 Sony half-in-ear earclip units.) Mixed results: Yes, I liked having music once in a while–but the CD player, little coin purse for the headphones, and wallet full of CDs was a little bulky–particularly since I’d use it for maybe 2-4 hours on any given trip.

Meanwhile, I’d digitized my CD collection–twice. First at 196Kbps, then at 320K, since I found even 196K MP3 tiring after 15-20 minutes. I’ve burned loads of compilation CDs over the past five or six years…

I’d been following reviews of portable MP3 players for a while. I knew the issues with hard disks. I knew that most players come with poor earbuds but already had a decent set of replacements. And I knew which brands had decent reputations for value and good-quality electronics.

So when Office Depot had a sale the week before Christmas on a unit from a brand I recognized, that seemed to meet my basic criteria, from a series that had gotten decent reviews and at a price that was too low to quibble over, I pounced.

No, it’s not an iPod. Why would you even ask? I didn’t plan to spend $100 or more, I don’t plan to watch videos, I don’t use iTunes…

It’s a SanDisk Sansa Express 2GB player–basically a slightly oversized, fairly thick USB Flash Drive. 3.1 by 0.9 by 0.7 (at thickest) to 0.4 inches, maybe two ounces, four-line display (one orange line for battery and current song #, three blue lines for selections), simple control pad. 15-hour lithium rechargeable battery (not apparently replaceable), charges via the same USB 2.0 port you use to transfer music. (Turns out the case is just a little too wide at that end for the front USB ports on my 5.5-year-old Gateway–but SanDisk includes a short USB extender, which works just great. When/if I get a new Gateway, this won’t be an issue.)

Selling points? Well, SanDisk should know something about flash memory, being one of the biggest producers. I knew 2GB was enough for what I wanted, even at 320K–I have about 320 of my favorite songs (pretty much everything I’d want to hear on the road), with about 100Meg to spare. (Yahoo! Jukebox immediately recognized the Sansa–no software install–and handles it flawlessly: Just drag-and-drop, or synchronize if my Jukebox library was small enough.) I wanted flash disk for durability. A small and slightly chunky design suited me better than the thin-and-flat but taller-and-wider designs. And at $49, who could argue with the price?

Of course, it wasn’t really $49. It was really $64–because I don’t travel with a notebook computer, so just in case I use it a lot, it makes sense to add a tiny little AC-to-USB plug ($15 at Fry’s)–which, oddly, is marketed as an iPod accessory, even though (most?) iPods require an adapter cable to use it.

I’ve tried it out with the superb titanium-element over-the-ear headphones I have at home: The sound quality is just fine, comparable to a regular CD player. It has shuffle play, which is how I’ll usually use it–I trimmed my first load of songs a little, so that I’m basically going to enjoy listening carefully to whatever comes up. (That’s less than 10% of what’s in the music library. So it goes.)

I was quite amused to see an announcement of an $80 microphone plugin so you could use an iPod for voice recording. It’s a good idea–but this $49 Sansa already includes voice recording. Haven’t tried it, don’t know whether I’ll ever use it, but (as with most non-Apple MP3 players) it’s there, and integrated into the software. And, as with most others, there’s also an FM tuner, which I might or might not ever use.

I’m not a lanyard person, and I don’t expect to be using this on the exhibit floor or during walks or while reading or dining…but I sure can see using it while waiting for or riding on a plane. Turns out it fits nicely in the little coin purse that holds the Sony headphones, and that just drops in any pocket with not much bulge.

Nothing momentous here. Love your iPod? More power to you; so do my brother and sister-in-law and millions of other people. This just suited my own needs better. (Oh, and if I ever do decide that 2GB isn’t enough…well, there’s a microSD slot on the Sansa Express also, so I could upgrade to 4GB for, what, $20 more–or have several loaded 2GB microSD cards.)

Hmm. I’ve got 100MB left. I don’t do well with podcasts at home but there’s at least two Uncontrolled Vocabulary episodes I’d really like to hear. Maybe I’ll load them and see whether Midwinter allows enough downtime…

Wikis, authorship and collaboration: A question

Thursday, November 8th, 2007

I have a serious question, particularly for those of you who contribute to or maintain wikis:

Does it violate the “wiki way” for signed content pages–that is, essay contributions with prominent signatures–to be locked against edits (but have open Talk pages)? As a wiki user, would you be offended by such locked pages?

This isn’t a hypothetical. I’m working on a fledgling wiki that should become a major resource. It’s clear that much of the content will consist of signed essays. Some of those essays will be contributed directly to the wiki. Others will be contributed indirectly (by people who’ve already written them or are unwilling to deal with wiki markup). Still others will come from third-party sources and those must be locked (as a general rule).

Every locked page will have an open Talk page, open for contributions by anyone with an account on the wiki. We’ll try to make the Talk content more visible in a number of ways. When people have substantial alternative viewpoints, we’ll link to those content pages from the locked pages.

What do you think?

  • As a writer, if you contribute something that should be (and is) signed–anything in the first person, anything with a strong voice, anything that’s primarily opinion or your own experience–would you prefer that page to be open to edits by others or would you prefer it locked, edited only by the wiki’s editor(s)?
  • As a wiki user and contributor, would you be offended by frequent locked pages when they’re always accompanied by live Talk pages?

Thanks! Comments by December 1 will be most useful, but comments will stay open for the usual 6 to 12 months…

Missing videos and photos: A minor mystery

Sunday, November 4th, 2007

It could be Bloglines–well, no, probably not.

It might be Firefox.

It might be something else entirely.

Whatever the cause, I’m finding that in many but not all cases where bloggers either incorporate a photo or a video into a post, or even link to a site that has such a video, the photo or video is nowhere to be seen.

(Never mind the irritating curiosity of Travelin’ Librarian’s feed, which includes lots, lots of titles that are apparently for missing photos–and if you go to the blog itself, neither the titles nor the photos are there. I’m guessing TL is somehow merging a Flickr feed into his RSS feed, and surely wish there was a way to turn that off…)

Today was particularly odd: A link from a blog to a Slate column that incorporates a video, No video screen. No button to bring up the video. And that’s a site where I’ve watched videos before.

In one sense, it’s fine: I’m starting to fall behind on writing and reading anyway, so spending less time plowing through blogs and watching videos is probably a good thing. But it sure is mysterious…especially because it’s not all videos or photos. Not even close.

Convenient catch-all grumpy old man post

Monday, October 22nd, 2007

First, there’s “privatization.”

Here’s the quote (from an article that’s appeared in NYT and IHT):

“Google could be privatizing the library system by offering a large, but private interface to millions of books,” Kahle said.

Brewster Kahle’s certainly not the only one to misuse the language this way–just the latest.

I’m not in love with Google by any means. I think OCA is a great idea (although I wonder where the “alliance” has gone, given Yahoo’s almost-total silence and Microsoft’s diverging effort).

But “privatizing the library system” or, which I’ve also read, “privatizing the public domain”–I’m sorry, but horespucky.

If Google negotiated exclusive contracts, maybe.

Otherwise, that language is like saying that, if I check a book out from my library that happens to be in the public domain, scan it, and return it to the library, I’ve “privatized” the book.

Google is borrowing books from libraries (in large quantities thanks to special arrangements), scanning those books, and returning them to the libraries with the promise that the books won’t be damaged. Its deals are nonexclusive. Google’s scan does not in any way modify the terms under which the book itself can be used.

Google Book Search absolutely expands findability for books and in no way restricts anyone else from building and maintaining book-search systems. Google Book Search for public domain absolutely expands access to the text within books, and in no way restricts anyone else from providing similar access. (For that matter, Google’s silly first-page “conditions” are suggestions for use of their PDFs, not legal restrictions.)

How can expansion be viewed as contraction? How can improved access be regarded as privatization?

Want to attack Google? Fine. But is it necessary to debase the English language to do so? Or does it just make a great soundbite?

Then there are the Wesch videos. Oh, you know them: The absolute must-see videos that will transform your thinking about… whatever.If you love them, that’s fine. More power to you.
On the other hand, if you find some of them nearly incomprehensible and generally think they’re mostly form without much content…well, you’re not alone.

Hey, maybe I’m just not a visual learner, particularly with this particular kind of visual.

Not that I’m ever going to “get on the cluetrain,” but I sometimes find it amusing to read “world-changing” books and those renowned as representing the true future a few years after they’re published. (Yes, I know, the general absurdity of Being Digital hasn’t hurt Negroponte’s rep as The Man–in general, being boldly wrong seems to work as long as you’re wrong at least three years out. Now cheap computers are more important to the children of third-world countries than sanitation, medicine and actual teachers. Maybe so.)So I finally checked out the cluetrain manifesto: the end of business as usual a couple of weeks ago, fully intending to read the whole thing so I could critique it.

I gave up halfway through, since I wasn’t going to scribble notes in the margins of a library book and my notecards were filling up too rapidly. Noting the apparently self-loathing Apple marketer decrying (a) marketing (b) companies that keep their futures secret, noting the more recent history of one of the authors, noting that…well, I’m sorry, but most business in 2007 is pretty much like most business in 2000 (when the book came out): As usual. Most marketing in 2007 is marketing, again pretty much business as usual. If you think you’re having a conversation with your bank or your supermarket or your fast-food joint or at least 80% of those from whom you buy things…well, you’re welcome to your beliefs.

Of course, I never have been much for manifestos.

And just for the giggles, here’s a blast from the past, courtesy of Cites & Insights 2:7, May 2002. In addition to one of Negroponte’s famous quotes (1996: “we will probably not print many [words] on paper tomorrow,” I picked up one of Wired Magazine‘s “bets on the future” from 2002:

Here’s one $1,000 bet: “By 2010, more than 50 percent of books sold worldwide will be printed on demand at the point of sale in the form of library-quality paperbacks.” That’s Jason Epstein’s bet (with NYPL getting the proceeds); he sees PoD as “the future of the book business.” Opposing: Vint Cerf, who bets that “by 2010, 50 percent of books will be delivered electronically.”

I wonder who gets the $2,000 in the remote possibility that, two years and just over two months from now, the vast majority of the books sold worldwide are (a) physical objects that are (b) printed in large quantities using traditional methods? A remote possibility that I’d guess has about a 99% chance of being the case.

Now that this obviously Luddite individual has put together this blog post, time to go do some other work that happens to involve wikis and other web software. I don’t live on the web, but I sure do take advantage of the good tools and media available there…when they suit my purposes.

What’s wrong with this picture?

Saturday, September 8th, 2007

Making a mistake is human. Being wrong is quintessentially human.

Failing to admit that you’ve erred, failing to correct a clear mistake–also human, but a whole lot less admirable.

I’ve discussed this before and probably will again.

Right now, there are two examples that I find troublesome, both relating to the same story–that is, the AP/Ipsos poll that showed 27% of adult Americans not finishing a book last year. A poll with no historical context that resulted in a surprising number of doom-and-gloom stories–even though the only obvious context (the NEA “reading at risk” survey of 2002 reading habits) seems to show a substantial increase in the percentage of American adults who read at least a book a year–from 57% in 2002 to 73% in 2006, an increase of 28%.

The first example will, for now, remain anonymous–because I still have hopes that this blogger (affiliated with a very prestigious university) simply isn’t getting her email and will eventually correct the story. A blog entry got the story 100% wrong, reporting that only 1/4 of Americans did read a book last year. That would be pretty appalling, taking us back to pre-WWII numbers (supposedly, a 1937 Gallup poll showed 29% of Americans reading books, that percentage dropping to 17% in 1955). Fortunately, that’s simply not what the story says. (This particular blog only accepts comments from some in crowd; I’ve sent email but the post still has it wrong, several days later.)

The second example isn’t a blog, and the professional journalist has had two days to fix it, so I’m going to name it explicitly: Michael Rogers’ news item at LJ Online, posted early Thursday morning. The brief story is OK–but the headline is simply not supported by either the poll or any other information provided in the story:

“Book News: AP Poll Says Reading Is Down”

The poll said nothing of the sort.. I know. I’ve read the entire report. It simply does not provide historical context. Go read it yourself if you don’t believe me (or search “AP/Ipsos Reading” at Google if you want an HTML version instead of the PDF just linked to).

I left feedback Friday morning pointing out the error. That feedback has not been acknowledged; neither has the unjustified headline been changed.

Postscript, 9/14/07: It’s been a week. Neither case has been corrected. I will henceforth assume that LJ Online’s “feedback” mechanism isn’t actually intended for feedback–or at least not feedback that questions the original report. As for the blogger who got the story 100% wrong: She still has it 100% wrong; maybe she doesn’t read email. Or maybe she just doesn’t care. Sad either way.

A book reading meme

Monday, July 23rd, 2007

No, I’m not going to tell you “what book I am.”

But I just encountered the only book reading meme I’m likely to pass along any time soon.

Say no more.

Social software/social networks: YMMV

Saturday, June 9th, 2007

That’s obvious, though. Some of us find some spaces and tools more natural. Some of us have more time and affinity for “life online.”

When I’m wriitng anything substantial (some posts, all columns, most Cites & Insights pieces, certainly any books), that’s all I do. No minimized email window(s), no music, certainly no chat rooms or anything else.

At work, there’s always at least one minimized mail window (Outlook) and generally two (Gmail)–although we don’t have speakers, and I usually have headphones plugged in but lying there, so there’s no audible announcement of new interruptions. Still, it’s harder to get the kind of concentration at work that I can at home–good writing probably takes at least 50% longer.

The current stuff I’m doing as the transition winds down frequently does not require (or reward) complete concentration, but requires enough attention that you really can’t focus on any other major task. That’s particularly true for the 2nd through 10th working day of the month (more or less).

What does all this rambling lead up to? Well, the relatively unfocused nature of this post may suggest–correctly–that I’m multitasking: Checking in on a Meebo room as I write this. And it turns out that, for me, for now, for times when some attention is available, this particularly library-related Meebo room is a pretty good form of socialization.

It’s certainly not a secret clubhouse. (It is passworded, but only because a pr0n spambot was attacking any Meebo room with more than a couple of participants, which made it useless.) If anything, it’s a little like Cheers–a welcoming place where, once you’ve been there once or twice, everybody knows your name. Or at least your screen name. Some people use transparent screen names (the abbreviation of their blog). Some need asking to relate screen name to real-world name (and, of course, they don’t have to answer). Quite a few–myself included–just use their full names as one word. You can change your nickname any old time, but that’s not a big problem.

In this particular room, I’ve found lots of interesting idle chatter–and a fair amount of useful professional advice (some received a little given). There’s an air of full equality in the room: No leaders, no followers. People drift in and drift out. Sometimes there’s a round of “Hi X” when X shows up on the sidebar. Sometimes there isn’t.

If this particular room is indicative (and I have no reason to believe it is), things work best when there are anywhere from five to ten people in the room. Fewer than five, conversation tends to dwindle away. More than ten, the flood of overlapping conversations can get hard to deal with, although it’s certainly interesting. There are, to be sure, rooms where that’s simply not a problem: I know of two library-related rooms that almost never have anyone in them at all. That’s the way things go sometimes.

I’ve never been much for chat. I got introduced to it by default: Gmail now comes with its own chat client automatically enabled. Used it once in a while (rarely). The Meebo Rooms are a little different, because they’re occupied by several people all of whom see what everyone says. I guess they’re like IRC, but since I’ve never used that…

As for other social networks/social spaces, here’s where I stand now, if you care:

  • Ning (specifically Library 2.0): I think you need to spend a lot of time there and/or be enormously patient to get much out of it. It’s the most, um, leisurely online application I’ve dealt with. I’ve been in the Library 2.0 and Library Blogger Ning spaces for some time, mostly passively, accepting “friends” upon request, sending some invitations. For me, it seems not to work very well, My current guess is I’ll remove myself from Ning following ALA. It may be the greatest thing since artisanal bread for others.
  • Second Life: Didn’t work for me at all. Oh, I tried it and managed to get around, but felt like it was a complete waste of time for me, for now.
  • MySpace: Haven’t tried it. Yet. Might.
  • LinkedIn: I’ve had a profile for some time and have a pretty good network built up, largely since a former colleague told me she’d gotten three interviews (and her new job) through LinkedIn contacts. When I was doing an emailing on my future availability, first two people whose addresses I knew from gmail contact, I thought I’d add more names from my LinkedIn network. Turns out there was nobody in that group who I could conceivably send the email to who I hadn’t already sent it to. So, for me, it’s just not clear whether LinkedIn works. (They now operate in much of the rest of the building I work in.)
  • Twitter: Not yet. I may set up an account for use during ALA, just as I picked up a text-oriented cell phone for use during ALA. Guess I’d better do that within the next week or so…if it’s going to be of any use at all. In general, though, I don’t think I’m a twitter kind of person.

Of course, there are other social networks that just don’t work the same way. I’d call the loose collection of libloggers a network of sorts, connected through posts, comments, linked posts–and all those background emails that don’t quite work as comments. To some extent, lists can be vague social networks. LISNews has elements of a crude network. I’m probably missing some.

Will I keep up with Meebo Rooms in the future? Hard to say. I have to admit it’s made writing this post slow and clumsy–but that’s partly because I did it wrong (two Firefox tabs instead of two overlapping windows).

No real point here. I think each person needs to figure out their own comfort level and appropriate set of social spaces. Some hardy souls seem able to handle them all and revel in the process; I think that would drive me (even more) nuts. Some people avoid the whole concept, not an unreasonable choice. I just thought I’d say a few words about my current choices.

How many weeks does it take the scum to show up on a social medium?

Thursday, May 31st, 2007

It’s a little like “change a lightbulb” jokes, but even less funny.

How long ago did Meebo add Rooms? Two weeks? Three weeks? More?

There’s a “group” (or “ungroup”) that I tried out–partly to see how this chatroom stuff works when I’m doing stuff that requires my presence but that really can’t take full attention (there is some of that in my soon-to-depart job–a LOT during the first six days of a month–and sometimes at home), partly because people I know and like were already there.

It’s been great: A random mix of “anything goes” posts and actual problem-solving/topical discussions. Of course, it’s multitasking, at which I stink, but I stop when I’m doing Serious Thinking and Writing.

And today, we, and apparently every other Meebo Room with any popularity, got hit with driveby not-safe-for-work spam: apparently scripted accounts that show up, post a link, and disappear within less than a second total.

Once every two or three minutes. Rotating through different usernames and domain links, but always the same message and eventual destination (I suspect).

This is truly sad. Either Meebo Rooms will have to engineer some new protections, or the specific room will have to be password-protected, or it will just disappear.

The good people on the net far outnumber the scum. But one scumbag with a script can make life miserable for a million good people.

No moral to this story.

Postscript at the next coffee break: A new password-protected room has been created. In the real world, I don’t much want to live in a gated community (and we don’t). But in the real world, you don’t get people storming through neighborhoods at 60mph throwing bags of…well, whatever…onto every window once an hour, or there would be a lot more gated communities.

Google Book Search and egosearching (redux)

Wednesday, May 16th, 2007

A while back (19 months, to be precise), I posted a multitopic post that included my response to Dorothea Salo’s suggestion that Google Book Search might have enough current books to make egosearching worthwhile. I was pleasantly surprised, finding 26 books (none of them my own) referring to me.

So what’s changed? I tried it again today–using [“walt crawford” OR “crawford, walt”] as a search term.

Impressive. 219 results (which turn out to be 160 results when browsed through). That does include four of my own books, the three from ALA Editions and, thanks to scanning at the University of Michigan, my very first book. (I don’t know how I’d get Balanced Libraries: Thoughts on Continuity and Change into Google Book Search….or, wait a minute, maybe I’ll sign up for that one of these days.)

Of the 160, three are false drops–e.g., a list of Hollywood names with Joan Crawford adjacent to Walt Disney, separated by commas. Five are other Walt Crawfords, as far as I can tell (race car driver, ornithologist, etc.). One is probably a false drop, but I couldn’t see any context to be sure–but it almost certainly wasn’t me.

Whew. That leaves, lessee, 160 minus four minus nine, 147 references in other books. Some are, of course, to Future Libraries: Dreams, Madness & Reality. [If you’re wondering, I always use the subtitle because another Future Libraries–without the subtitle–came out right around the same time.] Most aren’t.

I think I’ve seen at most half a dozen of the books that quote me or my stuff. Most of the rest I’ve never heard about. As far as I can tell, none of the quotes is in the context of saying “What an idiot!”–but sometimes you can’t see the context. (Actually, I’d expect at least 10%-20% of the citations to be in the context of disagreeing with me, and maybe the percentage should be higher.)

So writing a lot does lead to getting quoted a fair amount. Count me delighted. (And happy that what I seem to remember as a hundred-result limit on GBS result displays has gone away.)

YouTube, Viacom, Safe Harbor and the Big Media Bait-n-Switch

Friday, March 16th, 2007

A quick post because a C&I copyright essay’s not likely for at least a month or two…and because today’s SF Chronicle TV column leaves out crucial things, not at all surprising given the writer’s predilections.

Admission up front: I’m no fan of Tim Goodman. We had a great local TV commentator before Hearst bought the Chron. The great TV writer retired. We’re left with…well, Goodman.

Today’s piece is about who’s “right” in the Viacom infringement suit against YouTube. And, big surprise, Goodman says there’s no question: Viacom’s right, YouTube’s wrong, fair use isn’t even an issue. Because, you know, Viacom produces all that Content, while YouTube does nothing but distribute. By implication, nobody watches anything on YouTube except clips pilfered from Big Media productions.

On its own, it’s a seriously muddled column. He says, and I agree, that most people are going to watch most shows on TVs and get them from traditional sources for a very long time to come–that most people don’t much want to watch long-form video on handhelds or cell phones or even PCs. Which, of course, means that YouTube is an attractor for Viacom and friends, to the extent that people watch Big Media stuff on YouTube. He doesn’t really discuss that.

The reason for this quick post, though, is what Goodman leaves entirely out of the lawsuit equation. YouTube’s primary defense isn’t Fair Use (although it possibly could be). It’s the DMCA Safe Harbor provision. One tiny little “pro-consumer” piece of that vastly pro-Big Media bill basically says that digital carriers can’t be held liable for infringement as long as they remove copyright material upon request (and aren’t actively encouraging infringement, and take reasonable efforts to discourage infringement).

YouTube famously removes material as soon as it’s informed that the material infringes copyright–probably without even checking whether that’s a legitimate claim. (Fair use provisions do mean that, in some cases, it’s legitimate for a YouTube video to contain elements of broadcast TV.) In practice, safe harbor provisions favor copyright holders: The digital sites respond immediately to take-down requests, not negotiating the reality.

But, of course, that’s not good enough for Big Media: Now that it has the extreme copyright protections of DMCA, it wants to undermine the balancing clauses. To do so would mean that video-sharing sites would have to require some sort of proof that each uploaded video wasn’t an infringement. Good luck with that. Realistically, Big Media doesn’t want sharing sites to be around, unless it controls them or at least gets paid everytime somebody watches a clip that might be under its control.

Actually, take away the safe harbor provision and every web service that stores any user-generated content is in trouble. Upload a vcast that happens to have the TV or radio on in the background? That could be claimed as copyright infringement (rightly or wrongly). Heck, quote a line of a pop song in a blog entry? Some writers and publishers claim that even a single line of a poem is too much for fair use.

This isn’t new. The Audio Home Recording Act (AHRA) was a pro-copyright compromise, that explicitly legalized copying music digitally from radio (etc.) for your own use, while “rewarding” copyright holders by adding a surcharge to recorders and blank media and distributing that surcharge to copyright holders. That’s why “audio CD-Rs” cost more than data CD-Rs and standalone CD recorders won’t record on data CD-Rs: AHRA.

Now, of course, Big Media’s taking legal action to prevent people from intelligently recording XM or Sirius radio (that is, recording individual songs), claiming it’s copyright infringement and carefully ignoring AHRA. It’s the same bait and switch: Bait an unbalanced law with supposed consumer protections, then switch back to claim that the protection is excessive and either ignore it or try to get it reversed.